Frequently Asked Questions
Premium support for your high-performance cycling components.
How do I register my product for the Lifetime Warranty?
You can register your Chris King components via our online registration portal. Our Lifetime Warranty covers defects in materials and workmanship for the original owner to ensure your ride never stops.
What is the recommended service interval for your headsets and hubs?
To maintain peak performance, we recommend servicing your bearings once a year or more frequently if you ride in wet or muddy conditions. Regular cleaning and re-greasing with our specialized lubricants will extend the life of your components.
Do you offer international shipping?
Yes, we ship our precision components globally. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy for online orders?
We accept returns on unused, uninstalled items in their original packaging within 30 days of purchase. Please contact our customer service team to initiate a Return Merchandise Authorization (RMA) before shipping your items back.
Are Chris King components compatible with the latest axle and drivetrain standards?
We strive to support all modern standards, including Boost spacing and various driver bodies like SRAM XDR and Shimano Micro Spline. Please check the specific product technical specifications or contact our tech support to confirm compatibility with your bike.
How can I tell if a product is genuine Chris King?
Authentic Chris King components feature our signature laser-etched logos, distinct anodized colors, and a unique serial number. Purchasing directly from our website or an authorized dealer ensures you receive genuine, high-quality products.